ROYAL FURRY COONS CATTERY

📧 Email: royalfurrycoonscattery@yahoo.com
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Return Policy

Return Policy

Our 100% refund and returns policy is: For healthy kittens.

 We will take back your kitten but  we can’t offer you a full refund if the kitten has gotten sick under your care.

Additional non-returnable items:
  • Pet Food
  • Pet Care Products

To complete your return, we require  the original Vet Certificate , Health Guarantee  and Vaccination & Deworming Schedule that was included with your kitten purchase.

Return Policy
Thank you for your purchase. We hope you and your pet love royalfurrycoons.com. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or exchange. Please see below for more information on our return policy.
Returns
All returns must be postmarked within thirty (30) days of the original purchase date. All returned items must be in new condition, with all original packaging.
Return Process
To return an item, please email our customer service team through royalfurrycoonscattery@yahoo.com. The customer service team will provide you with our return address. Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to send your return.
Refunds
After receiving your return and inspecting the condition of your kitten, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your kitten to process your return or exchange. We will notify you by email when your return has been processed. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. Refunds are immediate if payment is done through other payment apps.
Exceptions
For defective or injured kittens, please contact us at the customer service email below to arrange for a refund or exchange.
Questions
If you have any questions concerning our return policy, please contact us at: royalfurrycoonscattery@yahoo.com
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